How to track the order ?
1 min read · Updated 21 Sep 2026 · Source
How to track the order ?
Once the order has been validated on your website, an order is created in the order section.
You have access to all order information:
- product
- price
- customer
- order update
When the order is sent, the order tracking link appears.
Optional setting: You can enable automatic pushing of tracking details to your webshop via the API — so orders are automatically marked as "completed" once tracking is available. To enable or disable this, go to Droppery → Settings → API credentials.
Track & Trace can also be sent directly to your customer via Droppery. In Settings > Basic Information, you can enable the option to notify the “customer” and include your sender name, so the email is sent under your company name.
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