Why are my products showing as out of stock in my Shopify webshop ?

Why are my products showing as out of stock in my Shopify webshop ?

If your products appear out of stock on your Shopify storefront but show stock in the backend, this is typically a Shopify configuration issue — not a Droppery sync issue.

Here are the most common causes:

1. Product status

Make sure the product is set to Active and added to your Online Store sales channel. A product that is not assigned to a sales channel will not be visible or purchasable.

2. Location settings (very important)

Shopify works with inventory locations. The location used by Droppery must be:

• Active
• Assigned to the product
• Enabled for your Online Store sales channel

If the wrong location is selected, Shopify may show 0 stock on the frontend — even if stock exists in the backend.

Check your location settings under Shopify → Settings → Locations and make sure the Droppery location is correctly assigned to your products and sales channel.