Imported products are not visible despite being in stock

If your imported products are not visible on your webshop even though they are in stock, this is usually related to your product or location settings.

Please check the following:

1. Product status, make sure the product is:

• Active
• Assigned to your Online Store sales channel

2. Location settings, the location used by Droppery must be:

• Active
• Assigned to the product
• Enabled for your Online Store sales channel

If the wrong location is selected, your CMS may display the product as unavailable even though stock is available.

If everything is configured correctly and the issue remains, feel free to contact us at info@droppery.io.