Why was my connection request not accepted ?

1 min read · Updated 21 Sep 2026 · Source

Why was my connection request not accepted ?

Suppliers usually respond to connection requests within 3 working days. They will either approve or decline your request. In some cases, a supplier may first reach out to you for a brief introduction.

Common reasons for a declined request:

  • Your webshop is not live or publicly accessible — a live webshop is essential
  • You do not have a physical store (required by some suppliers)
  • Your webshop does not match the supplier's reseller profile (e.g. different niche, target market, or insufficient revenue)
  • The supplier is unable to deliver in your country
  • The supplier's distribution network in your region is already complete

Each supplier applies their own selection criteria. A decline from one supplier does not mean others will do the same — you are always free to contact a supplier directly to explore potential opportunities.

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